Notifications

Multi-channel notification delivery system for in-app, email, and push notifications

Overview

The Notifications subdomain handles all notification delivery across multiple channels, ensuring users stay informed about relevant activities and updates.

Key Capabilities

  • In-App Notifications: Real-time notifications in the application
  • Email Notifications: Digest emails and immediate alerts
  • Push Notifications: Mobile and browser push notifications
  • Notification Preferences: User-controlled notification settings
  • Smart Batching: Group related notifications to reduce noise
  • Priority Routing: Critical notifications bypass batching

Notification Types

Immediate Notifications:

  • Task assigned to you
  • @mentions
  • Comments on your tasks
  • Status changes on watched tasks

Batched Notifications (Digest):

  • Daily/weekly summaries
  • Project updates
  • Team activity reports

Critical Alerts:

  • System downtime
  • Security alerts
  • Payment failures

Delivery Channels

  1. In-App: Real-time WebSocket delivery
  2. Email: Transactional and digest emails
  3. Push: Mobile (iOS/Android) and web push
  4. Slack/Teams: External integrations

User Preferences

Users can control:

  • Which events trigger notifications
  • Which channels to use
  • Quiet hours
  • Digest frequency
  • Mute specific projects/tasks

Technical Architecture

  • Event-driven notification processing
  • Queue-based delivery system
  • Retry logic for failed deliveries
  • Delivery status tracking
  • Unsubscribe management